Privacy Policy

NUMTREX FOR ACCOUNTING & BOOKKEEPING CO. L.L.C ("Numtrex", "we", "us" or "our") respects the privacy and confidentiality of personal and business information entrusted to us.

This Privacy Policy explains generally how we collect, use, store, disclose and protect personal information when individuals use numtrex.com, communicate with us or engage our professional services.

Depending on your interaction with Numtrex, we may collect:

• Identification and contact information
• Company and corporate information
• Accounting and financial records
• Tax and regulatory information
• Authorized account/system information
• Communications
• Website and technical information
• Payment-related information required to process or reconcile payments

Card details may be processed directly by third-party payment processors rather than stored by Numtrex.

We may collect information:

• Directly from you
• From your employees or authorized representatives
• Through our Website
• Through email or other communications
• Through documents provided for an engagement
• Through accounting systems to which you authorize access
• Through EmaraTax or other authorized systems
• From banks, advisers or other parties authorized by you
• From lawful public or regulatory sources where appropriate

We may use information to:

• Respond to enquiries
• Establish and administer engagements
• Provide accounting and bookkeeping services
• Prepare financial reports
• Perform budgeting and forecasting
• Maintain accounting records
• Communicate with clients and authorized authorities
• Process invoices and payments
• Fulfil contractual obligations
• Maintain internal records
• Protect legal rights
• Prevent fraud or misuse
• Comply with legal and regulatory requirements
• Improve our Website and services

Where required by applicable law, Numtrex will process personal data based on an appropriate lawful basis, which may include consent, performance of contractual obligations, compliance with legal requirements, protection of rights or other bases permitted by applicable law. Where processing depends on consent, the individual may withdraw that consent subject to applicable legal and contractual requirements.

We treat client financial, accounting and business information as confidential. Access is limited, where reasonably practicable, to personnel and service providers who require the information for legitimate business or professional purposes.

Numtrex does not sell personal information. We may disclose information where reasonably necessary to:

• Employees or authorized personnel
• Professional advisers
• IT, cloud and software providers
• Accounting-system providers
• Banks and payment processors
• Government authorities including the FTA where applicable and authorized
• Regulators, courts or law-enforcement authorities where legally required
• Other service providers necessary to perform an agreed engagement

Where appropriate, we seek to ensure that third parties processing information on our behalf are subject to suitable confidentiality and data-protection requirements.

Numtrex may use cloud, communications, accounting and technology service providers whose infrastructure or personnel may be located outside the UAE. Where personal data is transferred internationally, Numtrex will seek to handle such transfers in accordance with applicable UAE data-protection requirements.

Numtrex takes reasonable organizational and technical measures designed to protect information against unauthorized access, alteration, disclosure, loss or misuse. However, no website, email communication, cloud platform or electronic storage system can be guaranteed to be completely secure. Clients should use appropriate security measures when transmitting sensitive information and promptly notify Numtrex if they become aware of unauthorized access relating to information shared with us.

We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate professional records and satisfy applicable legal, regulatory, accounting or dispute-resolution requirements. Retention periods may vary depending on the nature of the information and applicable requirements.

Our Website may use cookies or similar technologies necessary for Website functionality, security, analytics or user experience. Where required by applicable law, users will be provided with appropriate information and choices regarding non-essential cookies.

Numtrex will handle personal information used for marketing in accordance with applicable UAE requirements. Where consent or another legal basis is required, marketing communications will only be sent accordingly, and recipients may request to stop receiving such communications.

Subject to applicable law and relevant exceptions, individuals may have rights concerning their personal data, including rights relating to:

• Access to information about processing
• Correction of inaccurate information
• Restriction or cessation of certain processing
• Withdrawal of consent where processing relies on consent
• Other rights available under applicable UAE data-protection legislation

Requests may be submitted to admin@numtrex.com. We may need to verify the requester's identity before responding to a data-related request.

Our Website may contain links to third-party websites or services. Numtrex is not responsible for the privacy practices, security or content of independent third-party websites. Users should review the applicable third party's privacy policy before providing personal information.

Where Numtrex introduces card payments or payment links, payments may be processed through independent payment-service providers. Such providers may collect and process payment information according to their own privacy and security policies. Numtrex will update this Privacy Policy where appropriate when specific payment-processing services are implemented.

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or legal requirements. The current version will be published on our Website with its latest revision date.